Terms of services

Welcome to Hillscraft! By shopping with us, you agree to the following terms and conditions. Please read them carefully.

1. Orders & Payments

• Hillscraft accepts only prepaid orders.
  
• All payments are processed securely through trusted gateways. We do not store your card, UPI, or bank details.
  
• Orders cannot be modified once placed.
  
  

2. Shipping & Delivery

• All orders are processed and shipped within 24 hours of confirmation.
  
• Free shipping is provided on all prepaid orders.
  
• Delivery times may vary depending on location and courier partner.
  
  

3. Cancellations

• Orders can be cancelled within 7 hours of placement.
  
• Once shipped, cancellation requests cannot be accepted.
  
  

4. Returns & Exchanges

• Damaged products are eligible for a full refund (an unboxing video is required as proof).
  
• For size or quality exchanges, customers bear the reverse and forward shipping charges.
  
• Products must be returned unused, unworn, and in original packaging.
  
  

5. Use of Products

• Our products are intended for personal use only.
  
• Hillscraft will not be responsible for misuse, improper handling, or damage caused after delivery.
  
  

6. Intellectual Property

• All content on our website (designs, images, logos, and text) is the property of Hillscraft and cannot be copied or used without permission.
  
  

7. Limitation of Liability

• Hillscraft is not liable for delays caused by courier partners, weather conditions, or unforeseen events.
  
  
• Our maximum liability is limited to the order value of the product purchased.
  
  

8. Policy Updates

• Hillscraft reserves the right to update or modify these terms at any time. Updated terms will be posted on our website.
  
  

Contact Us
For any queries regarding our Terms of Service:

📩 Email: info.hillscraft@gmail.com
📱 WhatsApp: +91 623030 7775

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